Privacy Policy

1. information gathering

We collect information when you register on our site, when you log into your account, make a purchase, enter a contest, and/or when you log out. The information collected includes your name, email address, phone number, and/or credit card (in the case of a direct purchase on our site).

In addition, for statistical purposes to better understand the uses and disclosures of our site, we automatically receive and store information from your computer and browser, including your IP address, software and hardware, and the page you request.

2. Use of information

Any information we collect from you may be used to:

Personalize your experience and meet your individual needs
Provide personalized advertising content
Improve our website
Improve customer service and your support needs
Contact you by e-mail
Administer a contest, promotion, or survey

3. Online commerce privacy

We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company for any purpose, without your consent, except as necessary to fulfill a request and/or transaction, such as for example to ship an order.

4. Disclosure to third parties

We do not sell, trade or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, so long as those parties agree to keep the information confidential.

We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.

Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.

5. Protection of information

We implement a variety of security measures to keep your personal information secure. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to do specific work (for example, billing or customer service) have access to personally identifiable information. The computers and servers used to store personally identifiable information are stored in a secure environment.

Do we use cookies?

Yes. Our cookies improve access to our site and identify regular visitors. In addition, our cookies enhance the user experience by tracking and targeting their interests. However, this use of cookies is in no way linked to personally identifiable information on our site.

6. Unsubscribe

We use the e-mail address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. We may also use your e-mail address to send you information about your order. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.

7. Consent

By using our site, you consent to our privacy policy.

List of tools used :

Matomo (statistical analyses)

Joomla and possible components/plugins (details on request)

WordPress and possible plugins (details on request)

Prestashop and possible modules (details on request)

PROVIDERS WITH ACCESS TO DATA PROCESSING :

– VivaWeb – Web communication agency – www.vivaweb.fr – 27 ch. des grèses – 81100 CASTRES

If necessary to request access to your data or delete them:

Please send an e-mail to contact@vivaweb.fr with proof of your identity, the elements and information you wish to consult or delete and which are necessary to identify you (ip address etc…).